Apolo Cloud Inc.

At Apolo, we understand that trust is earned through transparency and accountability. The confidentiality, integrity, and availability of the data entrusted to our platform—whether by data centers, enterprises, or research institutions—are central to our mission of powering secure and scalable AI infrastructure. We are committed to implementing and maintaining the highest standards of information security and operational resilience across all aspects of our business.

As a provider of enterprise-grade MLOps solutions, Apolo takes a proactive, layered approach to security. Our architecture is designed with multi-tenant isolation, role-based access controls, encrypted data flows, and continuous monitoring at its core. We work with trusted infrastructure partners and regularly assess our environment to identify and mitigate risks. We also engage with independent security auditors to validate our practices and improve them in line with evolving standards.

This Trust Center provides up-to-date visibility into our security posture, including key controls and compliance certifications—both achieved and in progress. Our goal is to equip our customers and partners with the confidence that their workloads, models, and data are protected by a platform built for performance, reliability, and security at scale.

Founded in 2024

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Controls (54)

Here are the controls implemented at Apolo to ensure compliance, as a part of our security program.

Product security (4)

Production System User Review

Entity's Infosec officer reviews and approves the list of people with access to production console annually

Situational Awareness For Incidents

Entity maintains a record of information security incidents, its investigation, and the response plan that was executed in accordance with the policy and procedure defined to report and manage incidents.

Vulnerability Remediation Process

Entity identifies vulnerabilities on the Company platform through the execution of regular vulnerability scans.

Centralized Management of Flaw Remediation Processes

Entity tracks all vulnerabilities and remediates them as per the policy and procedure defined to manage vulnerabilities.

Data security (9)

Identity Validation

Entity ensures that logical access provisioning to critical systems requires approval from authorized personnel on an individual need or for a predefined role.

Termination of Employment

Entity ensures logical access that is no longer required in the event of termination is made inaccessible in a timely manner.

Production Databases Access Restriction

Entity ensures that access to the production databases is restricted to only those individuals who require such access to perform their job functions.

Multi-factor Authentication

Entity requires that all staff members with access to any critical system be protected with a secure login mechanism such as Multifactor-authentication.

User Privileges Reviews

Entity's Senior Management or the Information Security Officer periodically reviews and ensures that access to the critical systems is restricted to only those individuals who require such access to perform their job functions.

User Access Reviews

Entity's Senior Management or the Information Security Officer periodically reviews and ensures that administrative access to the critical systems is restricted to only those individuals who require such access to perform their job functions.

Transfer of PII

Entity ensures appropriate procedures are in place to ensure compliance with regulatory requirements related to transfer of personal data outside of the region from which it is collected

Inventory of Personal Data (PD)

Entity maintains an inventory of categories of personal information collected along with its usage, sources and specific purposes for collection as per regulatory requirements ("Record of Processing Activities") and reviews it on an annual basis

Choice & Consent

Entity ensures regulatory requirements regarding user consent are met prior to processing personal data

Network security (2)

External System Connections

Every Production host is protected by a firewall with a deny-by-default rule. Deny by default rule set is a default on the Entity's cloud provider.

Transmission Confidentiality

Entity has set up processes to utilize standard encryption methods, including HTTPS with the TLS algorithm, to keep transmitted data confidential.

App security (5)

Conspicuous Link To Privacy Notice

Entity displays the most current information about its services on its website, which is accessible to its customers.

Unauthorized Activities

Entity uses Sprinto, a continuous monitoring system, to alert the security team to update the access levels of team members whose roles have changed.

Input Data Validation

The Entity's software application ensures input values are limited to acceptable ranges.

Mandatory Fields

The Entity's software application ensures mandatory fields are completed before a record entry/edit is accepted.

Regression Testing

Company does application regression testing to validate key processing for the application during the change management process.

Endpoint security (3)

Malicious Code Protection (Anti-Malware)

Where applicable, Entity ensures that endpoints with access to critical servers or data must be protected by malware-protection software.

Full Device or Container-based Encryption

Where applicable, Entity ensures that endpoints with access to critical servers or data must be encrypted to protect from unauthorized access.

Endpoint Security Validation

Entity has set up measures to perform security and privacy compliance checks on the software versions and patches of remote devices prior to the establishment of the internal connection.

Corporate security (31)

Code of Business Conduct

Entity has a documented policy to define behavioral standards and acceptable business conduct.

Organizational Structure

Entity maintains an organizational structure to define authorities, facilitate information flow and establish responsibilities.

Roles & Responsibilities

Entity has established procedures to communicate with staff about their roles and responsibilities.

Competency Screening

Entity has procedures to ensure that all security-related positions are staffed by qualified individuals who have the necessary skill set.

Personnel Screening

Entity has established procedures to perform security risk screening of individuals before authorizing access.

New Hire Policy Acknowledgement

Entity has established procedures for new staff to acknowledge applicable company policies as a part of their onboarding.

Security & Privacy Awareness

Entity provides information security and privacy training to staff that is relevant to their job function.

Performance Review

Entity requires that all employees in client serving, IT, Engineering, and Information Security roles are periodically evaluated regarding their job responsibilities.

Automated Reporting

Entity has provided information to employees, via various Information Security Policies/procedures, on how to report failures, incidents, concerns, or other complaints related to the services or systems provided by the entity in the event there are problems.

Incident Reporting Assistance

Entity has provided information to customers on how to report failures, incidents, concerns, or other complaints related to the services or systems provided by the Entity in the event there are problems.

Risk Framing

Entity performs a formal risk assessment exercise annually, as per documented guidelines and procedures, to identify threats that could impair systems' security commitments and requirements.

Risk Assessment

Each risk is assessed and given a risk score in relation to the likelihood of it occurring and the potential impact on the security, availability, and confidentiality of the Company platform. Risks are mapped to mitigating factors that address some or all of the risk.

Fraud

Entity considers the potential for fraud when assessing risks. This is an entry in the risk matrix.

Third-Party Criticality Assessments

Entity performs a formal vendor risk assessment exercise annually to identify vendors that are critical to the systems' security commitments and requirements.

Assigned Cybersecurity & Privacy Responsibilities

Entity's Senior Management assigns the role of Information Security Officer who is delegated to centrally manage, coordinate, develop, implement, and maintain an enterprise-wide cybersecurity and privacy program.

Internal Audit using Sprinto

Entity uses Sprinto, a continuous monitoring system, to track and report the health of the information security program to the Information Security Officer and other stakeholders.

Periodic Review & Update of Cybersecurity & Privacy Program

Entity's Senior Management reviews and approves the state of the Information Security program including policies, standards, and procedures, at planned intervals or if significant changes occur to ensure their continuing suitability, adequacy, and effectiveness.

Management Review of Org Chart

Entity's Senior Management reviews and approves the Organizational Chart for all employees annually.

Management Review of Risks

Entity's Senior Management reviews and approves the "Risk Assessment Report" annually.

Management Review of Third-Party Risks

Entity's Senior Management reviews and approves the "Vendor Risk Assessment Report" annually.

Subservice organization evaluation

Entity reviews and evaluates all subservice organizations periodically, to ensure commitments to Entity's customers can be met.

Segregates Roles and Responsibilities

Entity's Senior Management segregates responsibilities and duties across the organization to mitigate risks to the services provided to its customers.

Subprocessor Requirements

Entity ensures that appropriate remediation measures are in place when personal data is shared with vendors as a part of its processing activities

Data Protection Impact Assessment (DPIA)

Entity conducts Data Protection Impact Assessments periodically in order to assess the regulatory risks associated with the processing of personal data

Customer Obligations

Entity maintains a list of all contractual obligations based on customer contracts.

Chief Privacy Officer (CPO)

Entity appoints a Privacy Officer to assess and facilitate the entity's compliance with relevant regulatory requirements.

Privacy Act Statements

Entity includes Privacy Act statements on forms that collect information that will be maintained in a Privacy Act system of records, or provide Privacy Act statements on separate forms that can be retained by individuals.

Asset Ownership Assignment

Entity has set up mechanisms to assign and manage asset ownership responsibilities and establish a common understanding of asset protection requirements.

Data Governance

Entity maintains a list of legal, statutory, and regulatory requirements relevant to information security.

New Hire Security & Privacy Training Records

Entity has established procedures for new staff to complete security and privacy literacy training as a part of their onboarding.

Updates During Installations / Removals

Entity periodically updates and reviews the inventory of systems as a part of installations, removals, and system updates.

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